Canny’s app connects ChatGPT to your customer feedback data. Use it to uncover insights, take action, and stay organized.
Ask questions about your feedback:
- What are my top feature requests by ARR?
- What are enterprise customers asking for most?
- What did the product team ship last quarter?
Capture and triage feedback:
- Send a call transcript or support ticket and Autopilot will capture, deduplicate, and triage feedback automatically
- Attribute feedback to a specific user and/or company
- Link Salesforce opportunities or HubSpot deals to ideas
Manage your roadmap:
- Ensure feedback is organized so teams can access their feedback
- Create and update views to look at focused lists of feedback
- Update statuses and other custom fields to keep your team and customers in the loop