Manage support tickets & CRM
Gleap brings your customer support workspace into ChatGPT. Search and triage tickets, look up contacts and companies, reply to customers or add an internal note, keep your help center up to date, and check support metrics without leaving the conversation.
Ask for the open high-priority tickets that are still unassigned, pull a customer's full history before you answer them, draft a help center article in every language you support, or compare this month's first response time to last month's. Sales teams can move deals through CRM pipelines, and product teams can search feature requests and survey responses.
Connecting takes a single sign-in: authorize with your Gleap account, choose the project ChatGPT may access, and you are set. Every action runs with your own Gleap permissions.
Ko povežete Gleap, lahko ChatGPT s to aplikacijo deli ustrezne klepete in spomine, da zagotovi kontekst za vaše zahteve. Za uporabo teh podatkov v aplikaciji Gleap veljajo njeni pogoji in pravilnik o zasebnosti. Če imate omogočen Spomin, se lahko podatki iz aplikacije uporabijo za proaktivno zagotavljanje koristnih informacij ali predlogov. ChatGPT vedno upošteva vaše nastavitve glede podatkov za učenje, tudi za podatke iz povezanih aplikacij. Uporaba aplikacij lahko pomeni povečano tveganje. Svoje nastavitve lahko kadar koli upravljate ali prekinete povezavo z aplikacijami v nastavitvah. Več o tem