Manage support tickets & CRM
Gleap brings your customer support workspace into ChatGPT. Search and triage tickets, look up contacts and companies, reply to customers or add an internal note, keep your help center up to date, and check support metrics without leaving the conversation.
Ask for the open high-priority tickets that are still unassigned, pull a customer's full history before you answer them, draft a help center article in every language you support, or compare this month's first response time to last month's. Sales teams can move deals through CRM pipelines, and product teams can search feature requests and survey responses.
Connecting takes a single sign-in: authorize with your Gleap account, choose the project ChatGPT may access, and you are set. Every action runs with your own Gleap permissions.
Når der er oprettet forbindelse til Gleap, kan ChatGPT dele relevante chats og hukommelse med denne app for at give kontekst til dine anmodninger. Gleaps brug af disse data er underlagt deres vilkår og privatlivspolitik. Hvis du har aktiveret Hukommelse, kan data fra appen bruges til proaktivt at give nyttige oplysninger eller forslag. ChatGPT respekterer altid dine præferencer for træningsdata, også for data fra forbundne apps. Brug af apps kan medføre forhøjet risiko. Du kan administrere dine præferencer eller afbryde forbindelsen til apps når som helst i dine indstillinger. Få mere at vide