Manage support tickets & CRM
Gleap brings your customer support workspace into ChatGPT. Search and triage tickets, look up contacts and companies, reply to customers or add an internal note, keep your help center up to date, and check support metrics without leaving the conversation.
Ask for the open high-priority tickets that are still unassigned, pull a customer's full history before you answer them, draft a help center article in every language you support, or compare this month's first response time to last month's. Sales teams can move deals through CRM pipelines, and product teams can search feature requests and survey responses.
Connecting takes a single sign-in: authorize with your Gleap account, choose the project ChatGPT may access, and you are set. Every action runs with your own Gleap permissions.
Ikiunganishwa kwenye Gleap, ChatGPT inaweza kushiriki mazungumzo na kumbukumbu husika na programu hii ili kusaidia kutoa muktadha wa maombi yako. Matumizi ya data hii na Gleap yanategemea masharti na sera yake ya faragha. Iwapo umewasha Kumbukumbu, data kutoka kwa programu inaweza kutumika kukupa mapema taarifa au mapendekezo muhimu. ChatGPT huheshimu kila wakati mapendeleo yako ya data ya mafunzo, ikiwemo data kutoka kwa programu zilizounganishwa. Kutumia programu kunaweza kuleta hatari kubwa. Unaweza kudhibiti mapendeleo yako au kukatisha muunganisho wa programu wakati wowote kwenye mipangilio yako. Pata maelezo zaidi